Brand + FAQs

Our Brand

Scatter Your Sunshine is a women-owned small business that aims to minimize our environmental impact and to be contributing members to our community. 

Our mission is to fill the world with happiness by creating and curating unique gifts to share with friends near and far. Whether your'e celebrating a milestone, grieving a loss, going through a rough patch, need a little self-love or just want to let someone know you're thinking of them, we are here for you.

We source pieces for our store based on their beauty, artisan made, quality, and eclectic nature. We carry a variety of vintage and modern brands from all over the world that are typically vintage, handmade or manufactured using artisan processes.

Items that are marked handmade are made in Chicago, IL. Because these items are each made by hand, you can expect small variations in products, which is what we think makes it so unique.

Items that are marked vintage or pre-loved are pieces that have been owned previously. We are giving these stellar pieces a second chance to make someone’s day. Please be sure to read the full description on all items and look at the photographs to ensure you are aware of any flaws. 

Please note that many of our items, both curated and handmade, are one-of-a-kind and therefore some items will only have one available. 

Our hope is that each time you use or see these items in your home, they bring you a smile.  

 

FAQs

What do I do if my item arrived damaged or faulty?
We're so sorry! If you receive an item that is faulty or arrived damaged, contact us within five days of delivery and you will be offered the following options:

1. Refund to your original form of payment

2. Have an exact replacement mailed

We understand this can be frustrating so we try to resolve damages as quickly as possible.

All damage/faulty returns require pictures showing damage, which you can email to us at ScatterYourSunshine@gmail.com.

 

Do you offer price adjustments? 
We are unable to offer price adjustments on any purchases.

 

I never received my package, what do I do?
We do what we can to help relocate missing packages. Sometimes that means replacing them! If your package is in transit and the tracking information has not been updated in over a week, please contact us.

However, if your package has been marked as delivered, we are not responsible for the missing mail. Oftentimes packages are stolen, picked up by others by mistake, put in your neighbor's mailbox, etc. We are not responsible for this, unfortunately. We highly, highly recommend making sure your package is being delivered to a safe location that you are confident in. 

 

My tracking number says my item was delivered, but it's not here! Help!
If your package was marked as delivered but you don't have it, we recommend the following: 

1. Waiting a few days to see if it gets delivered. Often times postal workers mark something as delivered because they forgot to drop it off when they were at your stop. If this is the case, it'll be delivered within 1-2 business days.
2. Ask your neighbors! Oftentimes packages are misdelivered, especially if you live in an apartment complex.
3. Contact the post office to see if they're holding it. Sometimes they forget to leave pick-up notices.
4. If you have done the above to no avail, please contact us and we will see what we can do.